Scribie Blog

Author: Team Scribie

  • Howto get the Log File

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    Team Scribie
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    If you face any problems with Call Graph, then the first thing that we ask you for is the log file. Here’s how to get yours. Step 1: Right click on the Call Graph task bar icon. The CG icon is the brown ‘C’ icon on task bar of your computer. If you cannot see…

  • More UI changes

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    Team Scribie
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    As mentioned in the last post, the recent change to our UI had increased the clutter on the call record history page. So today we cleared it up. The result is this. Only the flash player, name of the file and manage options are displayed initially and the details are hidden from the view. Clicking…

  • Sorting, Advanced Search and More

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    Team Scribie
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    We released a couple of changes to the UI that we had been working on recently and added a sidebar to the Call Record history page. This sidebar adds a table sorting, batch operations and advanced search functionality. Here’s an overview of these. Sidebar: The sidebar looks like the following on the ‘Call Record History’…

  • Client Update: Version 1.0.6.4

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    Team Scribie
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    Several new features in this release. Here’s a brief description of each one of them. A new menu item for pausing/resuming uploads has been added. It will show up whenever an upload is ongoing. The upload is also automatically paused if another Skype call is detected so as not to hamper the quality of that…

  • CG CRIMS on Desistartups

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    Team Scribie
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    A big thanks to Jai Vikram at Desistartups for a comprehensive review of the Call Graph and our service CRIMS. Thank you so much guys. Do hop over and read the review.

  • Transcripts of Skype Call Records

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    Team Scribie
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    Today, we introduced a new transcript ordering process and UI. Transcripts are one of the premium features we offer and it is the cornerstone for our business model. Till now we had been offering the service for free. But starting today, we have changed our policy to offer only the first transcript for free. For…

  • Skype Authorization HowTo

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    Team Scribie
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    Call Graph needs to connect to the Skype API so as the get the voice data. Skype should automatically ask you now to authorize Call Graph and once you’ve permitted it, you are all set. But sometimes that never happens. Here’s a step by step tutorial on how to authorize CG to connect to Skype.…

  • Associating Client with your Account

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    Team Scribie
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    We also provide online storage, sharing, transcription and collaboration services along with the free Skype call recording client. To use these services, the Call Graph client has to be linked to an account on Call Graph. Once the association is done the files can be uploaded. The automatic upload option causes file upload start immediately…

  • Client Update

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    Team Scribie
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    Our weekly update of the Call Graph Skype call recording plugin is out. The version number is 1.0.6.2. You can get the update by right clicking on the Call Graph and choosing ‘Check for updates’ from the popup menu. Here are all the changes which went into this release. The index file location was moved…

  • Paid Storage Plans

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    Team Scribie
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    Several of our users have asked us how to increase the current limit of 1 GB of storage. So today we released an initial version of our paid storage plans. To keep things simple we only have two plans right now: a 50 GB storage option for $25 per month and a corresponding yearly plan…