Scribie Blog

Category: General

  • Invalid Certificate Issue Resolved

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    Team Scribie
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    Due to an incorrectly configured SSL certificate on our server browsers were showing an security warning whenever any secure pages on Scribie.com were accessed. We have corrected the configuration now and the security warning should go away. If you had faced the issue then please try now. Technical details follow. The problem was that the…

  • iamstarting Podcast

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    Team Scribie
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    Thanks to Chirag at iamstarting for the podcast on CallGraph and Scribie. We go into back story of CallGraph and some general startup stuff. Check it out. http://iamstarting.com/2011/03/interview-with-rajiv-poddar-of-scribie-callgraph There’s some amazing stuff on this blog. If you’re interested in the Indian startup scene then this is a blog you must subscribe to.

  • Improving Transcription Accuracy

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    Team Scribie
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    We have been fine-tuning our transcription process to improve the accuracy of the transcripts. Our process is a bit more involved from the usual transcription process where a person works on the complete file. Instead we split up the file into smaller parts and several transcribers and reviewers work on each part individually. The parts…

  • Call Graph on IT Magz

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    Team Scribie
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    The Information & Technology Magazine has published an article on Call Graph. Here’s the link to the online version. http://www.itmagz.com/index.php/organizations-mainmenu/start-ups-organizations-mainmenu-58/469-callgraph-now-record-transcribe-and-share-skype-calls-for-free.html A big thanks to Vandana for her efforts. Do have a look.

  • On Customer Service

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    Team Scribie
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    Thanks to Andy for making our day. He ran into some issues with an important podcast and but we managed to salvage his recording. Here’s his post about it. http://www.speakersite.com/profiles/blogs/great-customer-service-trumps Call Graph is still a beta software and things can go wrong once in a while. It has however been designed in a way that…

  • One Year of Call Graph, Five Lessons Learnt The Hard Way

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    Team Scribie
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    We crossed an important milestone this month: we made it into the second year! The Call Graph client was launched on March 8th 2008 in the first edition of DevCamp Bangalore. We launched the services part few months later, paid plans in November and since then we have been making revenues. Today Call Graph is…

  • How We Make Money?

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    Team Scribie
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    Someone left this comment in our uninstall feedback form. A very good app. I did not use it so often however. For a freeware it is important to tell the “customers” how it is possible to make money. If the message is not clear one can suspect that the program does “things” with my computer.…

  • How We Make Money?

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    Team Scribie
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    Someone left this comment in our uninstall feedback form. A very good app. I did not use it so often however. For a freeware it is important to tell the “customers” how it is possible to make money. If the message is not clear one can suspect that the program does “things” with my computer.…

  • Recording Interviews with Skype and Call Graph

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    Team Scribie
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    If you havent seen this A/V feature on how to use Skype of recording interviews, then go through it right now. Its a must. Skype for Interviews View SlideShare presentation or Upload your own. (tags: podcast interviews) Great tips on how to optimize the Skype connection with a visual step by step guide. Here’s some…

  • Browser Based UI vs Minimal UI

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    Team Scribie
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    Call Graph supports two User Interface’s, an browser based UI and a minimal UI. The browser based UI launches the default browser and displays all the data there using scripts pulled from our website. The mimal UI consits only of a windows dialog for configuration and a toolbar. A detailed feature by feature comparison follows.…