Category: General

  • Hiring a Transcriber: Audio Hours vs Person-Hours

    Hiring a Transcriber: Audio Hours vs Person-Hours

    Transcription: Audio Hours vs Person-Hours If you’re looking to sell our your own e-book then have a look at Jared’s post at Startups Open Sourced. He’s had great success with it and has written up a detailed how-to of the steps involved. One of his tips is; get your interviews recorded and hire a transcriber to…

  • Invalid Certificate Issue Resolved

    Due to an incorrectly configured SSL certificate on our server browsers were showing an security warning whenever any secure pages on Scribie.com were accessed. We have corrected the configuration now and the security warning should go away. If you had faced the issue then please try now. Technical details follow. The problem was that the…

  • iamstarting Podcast

    Thanks to Chirag at iamstarting for the podcast on CallGraph and Scribie. We go into back story of CallGraph and some general startup stuff. Check it out. http://iamstarting.com/2011/03/interview-with-rajiv-poddar-of-scribie-callgraph There’s some amazing stuff on this blog. If you’re interested in the Indian startup scene then this is a blog you must subscribe to.

  • Improving Transcription Accuracy

    We have been fine-tuning our transcription process to improve the accuracy of the transcripts. Our process is a bit more involved from the usual transcription process where a person works on the complete file. Instead we split up the file into smaller parts and several transcribers and reviewers work on each part individually. The parts…

  • Call Graph on IT Magz

    The Information & Technology Magazine has published an article on Call Graph. Here’s the link to the online version. http://www.itmagz.com/index.php/organizations-mainmenu/start-ups-organizations-mainmenu-58/469-callgraph-now-record-transcribe-and-share-skype-calls-for-free.html A big thanks to Vandana for her efforts. Do have a look.

  • On Customer Service

    Thanks to Andy for making our day. He ran into some issues with an important podcast and but we managed to salvage his recording. Here’s his post about it. http://www.speakersite.com/profiles/blogs/great-customer-service-trumps Call Graph is still a beta software and things can go wrong once in a while. It has however been designed in a way that…

  • One Year of Call Graph, Five Lessons Learnt The Hard Way

    We crossed an important milestone this month: we made it into the second year! The Call Graph client was launched on March 8th 2008 in the first edition of DevCamp Bangalore. We launched the services part few months later, paid plans in November and since then we have been making revenues. Today Call Graph is…

  • How We Make Money?

    Someone left this comment in our uninstall feedback form. A very good app. I did not use it so often however. For a freeware it is important to tell the “customers” how it is possible to make money. If the message is not clear one can suspect that the program does “things” with my computer.…

  • How We Make Money?

    Someone left this comment in our uninstall feedback form. A very good app. I did not use it so often however. For a freeware it is important to tell the “customers” how it is possible to make money. If the message is not clear one can suspect that the program does “things” with my computer.…

  • Recording Interviews with Skype and Call Graph

    If you havent seen this A/V feature on how to use Skype of recording interviews, then go through it right now. Its a must. Skype for Interviews View SlideShare presentation or Upload your own. (tags: podcast interviews) Great tips on how to optimize the Skype connection with a visual step by step guide. Here’s some…