Scribie Blog

Author: Team Scribie

  • Automatic Suggestion

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    Team Scribie
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    We recently added a small but very useful feature to CRIMS: Autosuggest. This feature provides you with automatic suggestions on possible value when you want to share a call record or when you are doing an advanced search. Here’s some screenshots of it in action. Its a small change but it helps immensely and saves…

  • Hotfix Update 1.0.6.7

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    Team Scribie
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    The update we did yesterday unfortunately broke the upload functionality. It was because of the unicode changes we had done. The issue has been fixed with version 1.0.6.7. Please update if you are facing the issue.

  • Award

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    Team Scribie
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    The nice folks at Soft32Downloads have evaluated Call Graph and given the 5 stars award to Call Graph. To quote directly from their mail I am sending you this email because your software product named Call Graph has been tested on 26 Aug 2008 and has been found by our team a high quality software…

  • Client Version 1.0.6.6

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    Team Scribie
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    Version 1.0.6.6 is out. Here’s a list of changes that went in. We added support for Unicode in this release. So you can use any characters in your call record names, tags etc. It should also not complain if index.xml files have Umlaut, Cyrillic, Chinese, Japanese etc. characters in them. This was a much requested…

  • Encoding Data Loss

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    Team Scribie
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    If you get this notification then your recorded conversation will be garbled and filled with breaks. Try the following steps to resolve the issue. Try setting the mp3 encoding parameters to 16KHz sampling rate and 64 kpbs bit rate. Switch to wav file encoding instead of mp3. Check how much CPU time is being consumed…

  • UI Revamp

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    Team Scribie
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    We did a major revamp of the CRIMS UI. We had been working on this for sometime now and we spent time on it to make it more responsive, cleaner and intuitive. Here’s a short description of what has changed. Popups: The popups for Edit Tags, Rename, Share and Delete files have been removed. Instead…

  • Transcription Settings

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    Team Scribie
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    For high quality voice recordings of your Skype conversation, please use the following settings Recording Mode: Stereo – 2 channels Sampling Rate: 16000 Hz Bit Rate: 128 kbps The first three can be configured from the ‘Recording’ tab of the configuration dialog. The last two are in the ‘Advanced’ Tab. Tips: First and foremost, use…

  • Client Version 1.0.6.5

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    Team Scribie
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    Our weekly update of the recording client is out, version 1.0.6.5. Apart from the several bug fixes, it also contains a new feature: the recording toolbar. This toolbar appears when a incoming/outgoing Skype call is detected and gives you ability to start/stop/pause the recording and view your call record history. It also displays the current…

  • Howto get the Log File

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    Team Scribie
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    If you face any problems with Call Graph, then the first thing that we ask you for is the log file. Here’s how to get yours. Step 1: Right click on the Call Graph task bar icon. The CG icon is the brown ‘C’ icon on task bar of your computer. If you cannot see…

  • More UI changes

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    Team Scribie
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    As mentioned in the last post, the recent change to our UI had increased the clutter on the call record history page. So today we cleared it up. The result is this. Only the flash player, name of the file and manage options are displayed initially and the details are hidden from the view. Clicking…