Scribie Blog

Category: HowTo

  • CallGraph Video Tutorial

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    Link to video: http://www.youtube.com/watch?v=1a_ym-cfKro Thanks to TalkTechTutorials.

  • Video Tutorial

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    YouTube link: http://www.youtube.com/watch?v=stlWYhxMrsg Thanks to HakerzTM. You can also record your video tutorials get free upgrades to premium accounts!

  • Skype Link Error

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    If an error is detected in connection between Skype and Call Graph during the recording, then the recording is stopped prematurely and a notification is displayed to that effect. Here’s how you can resolve the issue. Check if you have any other Skype plugin installed which is causing a conflict. Try disabling them and record…

  • Call Graph Echo

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    The echo/lag issues with Call Graph has been resolved in version 1.3.0.0. Please download it here.

  • Encoding Data Loss

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    If you get this notification then your recorded conversation will be garbled and filled with breaks. Try the following steps to resolve the issue. Try setting the mp3 encoding parameters to 16KHz sampling rate and 64 kpbs bit rate. Switch to wav file encoding instead of mp3. Check how much CPU time is being consumed…

  • Transcription Settings

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    For high quality voice recordings of your Skype conversation, please use the following settings Recording Mode: Stereo – 2 channels Sampling Rate: 16000 Hz Bit Rate: 128 kbps The first three can be configured from the ‘Recording’ tab of the configuration dialog. The last two are in the ‘Advanced’ Tab. Tips: First and foremost, use…

  • Howto get the Log File

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    If you face any problems with Call Graph, then the first thing that we ask you for is the log file. Here’s how to get yours. Step 1: Right click on the Call Graph task bar icon. The CG icon is the brown ‘C’ icon on task bar of your computer. If you cannot see…

  • Skype Authorization HowTo

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    Call Graph needs to connect to the Skype API so as the get the voice data. Skype should automatically ask you now to authorize Call Graph and once you’ve permitted it, you are all set. But sometimes that never happens. Here’s a step by step tutorial on how to authorize CG to connect to Skype.…

  • Associating Client with your Account

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    We also provide online storage, sharing, transcription and collaboration services along with the free Skype call recording client. To use these services, the Call Graph client has to be linked to an account on Call Graph. Once the association is done the files can be uploaded. The automatic upload option causes file upload start immediately…

  • Recording And More..

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    So what after the recording. You are obviously recording the call with some purpose. Our web service, CRIMS which stands for Call Recording Indexing and Management, provides you with several options once you are done with the recording. I’ll briefly go over the things you can do with CRIMS in this article. Registering: You need…